![]() Call the tech support, between 7-7 PST, so that someone there can help you. If, after you’ve downloaded the Livescribe Desktop, and charged the pen, and it still doesn’t work. Don’t install the Livescribe Desktop with the pen in the cradle.You just install the Livescribe Desktop, and charge the pen, before you use it. Livescribe Desktop is software that runs on your computer to view and listen to the content you create and capture using your Smartpen. Here is the official link to the page that tells you what to do. It’s a huge question on someone’s mind, that’s not at all alleviated by the pamplet that says ‘Just jump aboard the Livescribe train, I’m gonna take you to Pusle town!’, right when you open the box. The pen doesn’t come from the factory pre-charged. Click the appropriate operating system to begin installation. You try it three or four times, and still, nothing! Well, it’s okay. Click to go to the Echo Desktop download page. It doesn’t turn on!ĭid they send you a broke pen? Did you do something wrong? Do you dare go away from the instructions? Why won’t it work? You make sure you’re going to follow the steps perfectly: Step one, press the power button… and… nothing. And finally get your hands on that smartpen. You see a shiney box, with a picture of what you’re going to have in your hand within moments! You rip open the box, peel back the little pamplet. Livescribe+ is the companion to the Livescribe 3 and the new Aegir series. Vanhalden, saved forever on your computer! It’s so exciting. For use with Livescribe 3 smartpens and the all new Aegir series smartpens. All those notes you’ll take, and the time you’ll save! That important meeting with Mr. You just got your new pen, and you can’t wait to start using it.
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